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At 177ber, we keep your account data and transaction records under clear, documented controls — what we collect, why we collect it, and how you can act on it. Access to our platform depends on your local law and eligible regions.
This policy describes how 177ber collects, uses and retains information when you open an account, make a deposit through Nagad, Upay or Bank Transfer, or interact with any part of our platform. We collect the information you provide during registration — your name, contact details and payment identifiers — along with session data generated when you browse the lobby or access your account wallet. We use this information to operate your account, process transactions through your chosen payment rail, and respond to support requests. We do not sell your personal data to third parties. Where we share data with payment processors or identity verification services, we do so only to the extent needed to complete the transaction or verify your account. Data is stored on secured servers and access is restricted to authorised personnel. Retention periods follow applicable legal requirements; when data is no longer needed for its original purpose, we delete or anonymise it. Your use of this platform and the applicability of this policy depend on your local law and the eligible regions in which our services are available. If you have questions about how your data is handled, our support team is reachable through the contact routes listed on this page.
Understanding the boundaries of this policy helps you know exactly where your data rights apply and where separate terms govern.
This policy covers all data generated when you log in, update your profile or change account settings. Your login history and device session records fall within its scope.
Deposits and withdrawals processed through Nagad, Upay or Bank Transfer are covered here. Transaction identifiers and payment records are retained as described in the details section above.
Your browsing activity within the lobby — which game categories you open, how long you spend on a page — is collected as session data and falls within this policy's scope.
External payment processors, identity verification providers and any linked third-party sites operate under their own privacy terms. This policy does not govern how those parties handle your data.
You have practical choices about the data we hold on your account. You can request a copy of the personal information associated with your account by contacting our support team through the routes listed on this page. If any detail — your contact number, email address or payment identifier — is recorded incorrectly, you can ask us to correct it and we will update the record once we verify your identity. Where data is no longer required for the purpose it was collected, you can request its deletion, subject to any legal retention obligations we must meet. If you have a question about how a specific piece of your data is being used, raise it with support and we will respond with a clear explanation. These rights apply to your personal account data; they do not extend to anonymised or aggregated records that cannot be linked back to you.
Contact support to request a summary of the personal data held on your account. We will confirm your identity before releasing any information.
If your registered contact details or payment identifiers are wrong, submit a correction request through support and we will update them after verification.
Not sure why a particular piece of data was collected? Ask us directly and we will explain the purpose and legal basis in plain language.
You can ask us to delete data that is no longer needed, where no legal retention requirement applies. We will confirm the outcome of your request in writing.
If you have a question about your data or want to exercise any of the rights described above, use the contact routes published on our site. We do not publish response time commitments here, but every request is logged and handled in the order it is received.
Open the chat widget from any page on 177ber to reach our support team directly about a data or account query.
Send your data request or privacy question to the support email address listed in the contact section of our site.
The Help Centre on 177ber contains published articles on account data, wallet records and how to submit a formal data request.
Our approach to data security and retention is built around the principle that you should be able to verify what we hold and why.
Your account is protected by password authentication and session controls. We log access events so that unusual activity can be identified and flagged for review by our team.
We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. We do not use advertising cookies or share cookie data with ad networks.
Personal data is kept for as long as your account is active and for the period required by applicable law after closure. Payment records are retained to meet financial compliance requirements.
When this policy changes in a material way, we will notify you through your registered contact details before the change takes effect. The current version is always available at 177ber.
These are the questions we hear most often about how your data is handled on this platform.
We collect the details you enter during registration — your name, contact information and payment identifiers such as your Nagad or Upay account reference. We also collect session data generated when you use the platform, including login times and device type.
We share data only with the payment processors and identity verification services needed to operate your account. We do not sell your personal data. Third parties we work with are required to handle your data in line with applicable privacy standards.
Contact our support team through live chat or the support email listed on 177ber. We will verify your identity and then provide a summary of the personal data held on your account within a reasonable period.
Yes. You can request deletion of personal data that is no longer needed for its original purpose. Some records — particularly payment and transaction data — may need to be retained to meet legal obligations. We will tell you clearly what can and cannot be removed.
Transaction records from Nagad, Upay and Bank Transfer are stored securely and used only to process your deposits and withdrawals and to maintain accurate account records. These records are retained for the period required by applicable financial regulations.
Raise the issue directly with our support team via live chat or email. Describe the specific concern and we will investigate and respond. If you are not satisfied with our response, you may have the right to escalate to a relevant authority depending on your local law and eligible region.